Consular & Passport Services

Consular and Passport Services Faculty image - photo of people sitting at a desk filling in forms, in front of Smart Traveller banner

About the Faculty

The Consular and Passport Services Faculty focuses on building capabilities to provide a secure, efficient and responsive passport service, and prompt, effective and courteous consular services to Australian citizens travelling or living abroad. It also further develops our staff to equip them to lead the Government's response to international crises including humanitarian emergencies.

Learning Streams

  • Consular Services
  • Crisis Management (consular / humanitarian single response)
  • Passport Operations
  • Passport Training (Pre-Posting)
  • Strategic Management
  • Strategic Passports Policy.

Learning and Development Programs

Faculty courses offered to external audiences include:

  • Austrade Passports Staff - Learner Pathway
  • Consular Contingency Planning and Crisis Management 5 Day Course
  • Consular Foundations eLearning
  • Consular Information System (CIS) On Demand Learning – DFAT and Austrade Staff
  • Consular LES and Honorary Consul Training Pathway
  • Dealing with People in Difficult Situations – for Consular Officers
  • Honorary Consul Passport Accreditation Training.

For all course details access Lumi or view the Academy’s latest course calendar here.