Learning Programs & Events

Learning Programs & Events image - people sitting in classroom smiling

Impact of COVID-19

There will be no physical presence in the Diplomatic Academy for the duration of the lockdown orders put in place by the ACT Government.

The Diplomatic Academy will not deliver any face-to-face services throughout the lockdown period, including the delivery of courses/seminars and concierge services. The Reception team will not be present in the Academy. Virtual training will continue as scheduled. Language Lunchtime Discussion Groups will continue virtually and Immersion Courses will move to online delivery (further information to be provided shortly).

You may continue to contact the Academy through the Diplomatic Academy mailbox at diplomaticacademy@dfat.gov.au. Academy staff are continuing to work remotely and will respond to enquiries as soon as possible.

If you are enrolled in any training during the lockdown period, you will be contacted by the relevant training area to advise of alternative delivery arrangements if the training is going to proceed (e.g. online via WebEx). If you have any questions, please contact the training area responsible for delivering the course.

We hope to be able to welcome you back to the Diplomatic Academy Facility soon.

Learning and Development Calendar

The Diplomatic Academy offers programs at the foundation, practitioner and expert learning levels and covers all areas of the Department's work including foreign and strategic policy, development, economic diplomacy, trade and investment and corporate services. The Diplomatic Academy's curriculum is available to Department of Foreign Affairs and Trade staff, with select programs also available to Australian Public Servants.

Diplomatic Academy L&D Calendar:

Note that information on the impact of the ACT COVID-19 Lockdown on delivery of courses has not yet been updated. Please contact the course coordinator if you are currently booked in to a face-to-face program.

Learning Levels

The Diplomatic Academy uses Learning Levels to ensure participants are receiving learning and development that is fit-for-purpose for their role, level and career development needs. Programs are delivered at the Foundation, Practitioner, and Expert levels. Learning Levels refer to the stage of learning and do not necessarily correlate with a participant's APS level or externally recognised qualifications, etc.

Description of Learning Levels - Foundation (fundamental skills, open to all who need foundation knowledge in new skill); Practitioner (in-depth knowledge required for those enhancing skills in existing role); Expert (knowledge and skills gained through substantial experience)

Learning Pathways

A learning pathway is a chosen route, taken by a learner, through a range of specific courses, programs, and learning opportunities that allow you to build knowledge and skills progressively in a particular capability area or role.

The Academy works with faculties to develop learning pathways to suit the skills and knowledge required to build a career in a chosen field.

Learning pathways are an indicative guide only and will vary depending on previous experience and learning undertaken. They can also vary based on recommendations by managers.

Learning pathways allow you to identify the training they should undertake, across various learning streams and faculties, if you are interested in a particular career path.

70:20:10 Learning Model

The 70:20:10 Learning Model:

  • Recognises that the majority of workplace learning is through informal activities.
  • Emphasises self-directed, career-long learning.
  • Blends formal education with experience and social learning.
  • Supports learning and development conversations with managers.
  • Is a guide: the best fit will depend on the participant's role, experience and learning preferences.

Evaluating Learning

Evaluation is a vital part of the Academy's curriculum development. It includes multiple steps to ensure that feedback is provided and incorporated into future delivery of programs.


  • Review what they have learned and consider how they are going to apply it;
  • Provide feedback to enable the Academy to continuously improve learning and development opportunities;
  • Discuss their learning with their manager and colleagues, improving their chances of successfully implementing what they have learned; and
  • Think about next steps - how they are going to apply learning in their current and future roles, and in their workplace.

The Academy:

  • Reviews feedback provided by participants, facilitators, observers, and Academy learning advisors;
  • Incorporates relevant feedback into future delivery of programs and the broader curriculum.