Learning Programs & Events

Learning Programs & Events image - people sitting in classroom smiling

Impact of COVID-19

Thank you for your patience during this time. In response to public health advice regarding COVID-19 (coronavirus) and our ongoing commitment to the health and wellbeing of staff and visitors, the Diplomatic Academy's L&D Calendar has been updated to include information on programs available during COVID-19 and their delivery method. 

Visitors to the Academy should follow medical advice and information provided by the Department of Health and healthdirect. If you are unwell, are displaying symptoms of COVID-19, or need to self-isolate please email diplomaticacademy@dfat.gov.au as soon as possible to let us know that you will not be attending your course. For those attending the Diplomatic Academy in person please use the hand sanitiser available and maintain social distancing requirements. You are welcome to bring your own coffee cup. All Academy crockery and cutlery is being cleaned in the dishwasher - please do not hand wash them in the sink.

Learning and Development Calendar

The Diplomatic Academy offers programs at the foundation, practitioner and expert learning levels and covers all areas of the Department's work including foreign and strategic policy, development, economic diplomacy, trade and investment and corporate services. The Diplomatic Academy's curriculum is available to Department of Foreign Affairs and Trade staff, with select programs also available to Australian Public Servants.

Please refer to the * within the Calendar for information regarding changes to delivery method or availability during COVID-19. Note that Language Immersion Courses are being delivered face-to-face at the Diplomatic Academy while Lunchtime Language Discussion Groups are being delivered via online virtual classroom (Microsoft Teams) - please see information on the Language Faculty page.

Diplomatic Academy L&D Calendar:

Learning Levels

The Diplomatic Academy uses Learning Levels to ensure participants are receiving learning and development that is fit-for-purpose for their role, level and career development needs. Programs are delivered at the Foundation, Practitioner, and Expert levels. Learning Levels refer to the stage of learning and do not necessarily correlate with a participant's APS level or externally recognised qualifications, etc.

Description of Learning Levels - Foundation (fundamental skills, open to all who need foundation knowledge in new skill); Practitioner (in-depth knowledge required for those enhancing skills in existing role); Expert (knowledge and skills gained through substantial experience)

Learning Pathways

A learning pathway is a chosen route, taken by a learner, through a range of specific courses, programs, and learning opportunities that allow you to build knowledge and skills progressively in a particular capability area or role.

The Academy works with faculties to develop learning pathways to suit the skills and knowledge required to build a career in a chosen field.

Learning pathways are an indicative guide only and will vary depending on previous experience and learning undertaken. They can also vary based on recommendations by managers.

Learning pathways allow you to identify the training they should undertake, across various learning streams and faculties, if you are interested in a particular career path.

70:20:10 Learning Model

The 70:20:10 Learning Model:

  • Recognises that the majority of workplace learning is through informal activities.
  • Emphasises self-directed, career-long learning.
  • Blends formal education with experience and social learning.
  • Supports learning and development conversations with managers.
  • Is a guide: the best fit will depend on the participant's role, experience and learning preferences.

Evaluating Learning

Evaluation is a vital part of the Academy's curriculum development. It includes multiple steps to ensure that feedback is provided and incorporated into future delivery of programs.


  • Review what they have learned and consider how they are going to apply it;
  • Provide feedback to enable the Academy to continuously improve learning and development opportunities;
  • Discuss their learning with their manager and colleagues, improving their chances of successfully implementing what they have learned; and
  • Think about next steps - how they are going to apply learning in their current and future roles, and in their workplace.

The Academy:

  • Reviews feedback provided by participants, facilitators, observers, and Academy learning advisors;
  • Incorporates relevant feedback into future delivery of programs and the broader curriculum.